Frequently Asked Questions
What does SpamOwl check?
SpamOwl analyzes your domain's email authentication records including SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication). These records help email providers verify that emails from your domain are legitimate.
Is SpamOwl free to use?
Yes! SpamOwl is completely free. We check your domain's DNS records using publicly available information, so there's no cost to you.
Do you send any emails from my domain?
No, we never send emails from or on behalf of your domain. Our checks are performed by analyzing your public DNS records only.
Why are my emails landing in spam?
Emails can land in spam for several reasons: missing or misconfigured SPF records, no DKIM signing, missing DMARC policy, poor sender reputation, or spammy content. SpamOwl helps identify authentication issues that could be causing deliverability problems.
What is SPF?
SPF (Sender Policy Framework) is a DNS record that specifies which mail servers are authorized to send email on behalf of your domain. It helps prevent spammers from sending emails that appear to come from your domain.
What is DKIM?
DKIM (DomainKeys Identified Mail) adds a digital signature to your emails, allowing receiving servers to verify that the email was actually sent from your domain and hasn't been tampered with in transit.
What is DMARC?
DMARC (Domain-based Message Authentication) builds on SPF and DKIM to give domain owners control over what happens to emails that fail authentication checks. It also provides reporting on email authentication results.
How can I fix my email deliverability?
Start by running a check on SpamOwl to identify issues. Common fixes include adding or correcting SPF records, setting up DKIM with your email provider, and implementing a DMARC policy. If you need help, leave your email and we'll reach out with guidance.
How often should I check my domain?
We recommend checking after any changes to your email setup, DNS records, or email provider. It's also good practice to verify periodically (e.g., monthly) to ensure nothing has changed unexpectedly.
Is my data secure?
Yes. We only analyze publicly available DNS records. If you provide your email for follow-up, it's stored securely in EU-based servers and handled according to GDPR requirements. See our Privacy Policy for details.
Still have questions?
Run a free check on your domain and leave your email if you'd like personalized help with your email deliverability.
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